Professional services
Where your cost is people, not stock
Consultancies, agencies, clinics and maintenance firms, where the thing being sold is time and the main cost is payroll. The question is whether a job made money, and the answer lives in attendance and in the ledger.
What usually goes wrong
Sound familiar? Here is what Rocket ERP puts in their place.
Nobody knows what a job cost
Revenue per client is easy. Cost per client means knowing whose hours went where, and most firms find out months later, if at all.
Payroll is the biggest number and the least understood
When somebody asks why this month's payroll is different, the answer requires reconstructing the month — unless the payslip recorded how it was calculated.
Leave and attendance disagree
An approved leave that the attendance report still counts as an absence, or a late arrival that two screens classify differently, turns payroll into a negotiation.
Invoicing is a monthly scramble
If what was delivered lives in someone's notes, the invoice is assembled from memory and the client argues with it.
What matters for you
One platform, configured for the way your business works. Nothing extra to buy, and no separate edition to maintain.
- HR and payroll as the core, with a payslip that records its own working so last month can be explained.
- Attendance with one status rule, multi-level leave approval, and hourly permissions for short absences.
- Cost centres on the ledger, so cost can be grouped by the team or the engagement it belongs to.
- CRM with custom fields and one activity timeline per client, so what was agreed is written down where the invoice is raised.
- Quote requests that cannot be marked won without a real quotation behind them.
- Employee self-service on a phone, so attendance and leave are not a paper exercise.
What you gain
Here is what changes when you run your business on Rocket ERP:
Answer any payroll question from the payslip itself, because each one records how its figure was calculated.
Run payroll on attendance nobody disputes. Approved leave, hourly permissions and lateness all follow one rule.
See cost by team or by engagement in the ledger, through cost centres you define yourself.
Invoice from the record, not from memory. What you agreed with each client sits on their timeline, where the invoice is raised.
Tell us how you work
Book half an hour and we will walk you through Rocket ERP on your own process: your documents, your branches, your way of working.